1. Introduction to Terms and Conditions

1.1 These terms and conditions (“Terms”) govern your use of this website (“Website”).

1.2 The Website is owned and operated by the Home Office and the Office of Surveillance Commissioners (“OSC”).

1.3 Please read these terms carefully, by continuing to access and use the Website you are deemed to have understood and agreed to the Terms.

2. No Warranties

2.1 OSC makes no express or implied warranties or representations about this Website or any of the Information on this Website (“Information”) and excludes from these Terms all implied warranties to the maximum extent permitted by law.

3. Disclaimer

3.1 The Information is not intended to, nor does it constitute legal, accounting, business, financial, tax or other professional advice or service.

3.2 OSC attempts to ensure that all the Information on this Website is correct at the time of publication but it does not guarantee the accuracy, currency, completeness, relevance or fitness for purpose of this Website or any of the Information. You should independently verify the accuracy, currency, completeness, relevance and fitness for purpose of this Website and any Information.

3.3 To the maximum extent permitted by law, OSC excludes liability for any loss or damage including, without limitation, direct, indirect, incidental or consequential loss, loss of profits or other economic loss of any kind, whether in contract, tort or otherwise, arising out of or in connection with the use of this Website or any of the Information.

4. Links

4.1 Websites or web pages to which this Website is linked are for information purposes only. Except where it is otherwise expressly stated, OSC does not control, endorse, sponsor or approve of the content of such websites or web pages and OSC accepts no responsibility or liability for any losses or penalties incurred as a result of your use of any links or reliance on the content of any website or web pages to which this Website is linked.

4.2 You may not frame or link this Website to any other website without the prior written consent of OSC.

5. Computer Viruses, Worms and Trojan Horses

5.1 OSC uses reasonable endeavours to protect this Website from computer viruses, worms and trojan horses (“Destructive Features”) but does not warrant that this Website is free from such Destructive Features and accepts no liability for any damage that may result from the transmission of any Destructive Feature via this Website or via any files which are made available for you to download from this Website.

6. Copyright and Reproduction

6.1 Except where it is otherwise expressly stated, the Information is subject to Crown copyright protection.

6.2 Except where it is otherwise expressly stated, you are not permitted to adapt or modify the Information or any part of it.

7. Data Protection and Privacy Policy

7.1 OSC may require information from you (“Personal Information”), such as details of personal information to be provided by individuals who you wish to access the premises and/or data rooms, in order to enable you to access and use this Website.

7.2 The Personal Information you provide will be held securely and in accordance with the Data Protection Act 1988.

7.3 OSC will only use such Personal Information to provide its services or information you have requested.

7.4 OSC may give its employees, contractors and agents access to your Personal Information which it collects. OSC employees, contractors and agents who have access to your Personal Information are required to keep that information confidential and are not permitted to use it for any purposes other than to provide the services or information you have requested.

7.5 OSC reserves the right to gather information relating to the use of this Website. When you visit this Website a small amount of data known as a “cookie” may be stored on your computer’s hard drive. OSC uses cookies to help it monitor the way in which the Website is used, which in turn helps it to ensure that the Website is relevant to its users. You can configure your web-browser to reject cookies. Note that you may not be able to access or use certain features of this Website if you reject a cookie.

8. Changes

8.1 OSC reserves the right, at its discretion, to make changes to any part of this Website, the Information or these Terms. Should OSC change these Terms, OSC will publish details of the changes on the Website. Any changes shall take effect on posting to this Website.

9. Severability

9.1 If these Terms or any part of them should be determined to be illegal, invalid or otherwise unenforceable under the laws of any jurisdiction in which these Terms are intended to be effective, then to the extent that they are so illegal, invalid or unenforceable, they shall in that jurisdiction be treated as severed and deleted from these Terms and the remaining Terms shall survive and remain in full force and effect.

10. Events beyond OSC control

10.1 OSC will not be responsible for any breach of these Terms caused by circumstances beyond its reasonable control.

11. Governing law

11.1 These Terms shall be governed by and construed in accordance with English law and OSC and you each irrevocably submit to the exclusive jurisdiction of the English courts.

Following a link to another website

If you go to another website from this one, please read the privacy policy on that website if you want to know what it does with your information.



Privacy policy

We’ll only ever collect information that will help us make the site work better for you; information that will let us contact you if you’ve asked us to, let us give you accurate local information if you need it and give us a sense of how people are using the site, so we can keep improving it.

Parts of the website may ask you for more information so that you can access government services. You will always be told when this information is being collected, and in many cases will be asked to enter it (for example, an email address for correspondence). This information will only be used for the purpose stated at the time it is collected.

As we continue improving the Office of Surveillance Commissioners site, we may update this privacy policy.

The information we collect

We collect the following information from people visiting the website:

  1. the questions, queries and feedback people leave, including your email address if you send us email
  2. visitors’ IP addresses, and details of which version of a web browser they used
  3. information on how people use the site, using cookies and page tagging techniques, to help us improve the website and our services

If you send us feedback, a record of your message will be kept for up to six months before its deleted.

More about cookies

The Office of Surveillance Commissioners site uses small data files stored on your computer called cookies. Most websites do this. They help us improve the website experience for you. Find out what we use them for, and how to control their use on our cookies page.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How we use your information

Any information we collect is used to:

  1. improve the content and design of the website
  2. to carry out our obligations arising from any contracts entered into with visitors
  3. to allow visitors to participate in interactive features of our website, when visitors choose to do so
  4. contact visitors (with their permission) to respond to feedback and queries

We’ll never share your information with other organisations for marketing, market research or commercial purposes, and we don’t pass on your personal information to any other website.

Disclosure of your information

We may disclose your personal information if we are under a duty to disclose or share visitors personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements. This includes exchanging information with other government departments for the purposes of law enforcement.

Visitors rights

In accordance with Principle 6 of the Data Protection Act, visitors have the right to ask us not to process your personal data, and you have the right to access information held about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Links to other websites

This site contains links to websites of government departments and other organisations. We should make it clear that this privacy policy (the one you’re reading) only applies to this the Office of Surveillance Commissioners site.

Following a link to another website

If you go to another website from this one, please read the privacy policy on that website if you want to know what it does with your information.




How we use cookies on this website.

  • The site uses cookies in several places – we’ve listed each of them below with more details about why we use them and how long they will last.

What cookies are for

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone.

These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you by:

  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
  • analysing anonymised data to help us understand how people interact with govt services so we can make them better

Managing cookies

To learn more about cookies and how to manage them, visit AboutCookies.org. Or please read on to find out more about how and where we use cookies. There are two types of cookie you may encounter when using this website:

  • First party cookies these are our own cookies, controlled by us and used to provide information about usage of our site
  • Third party cookies these are cookies found in other companies? internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them

First party cookies

Home Office websites use cookies in several places. Cookies are set by our web servers to ensure that your session is maintained for the duration of your visit (until you close your web browser). We’ve listed each of them below with more details about why we use them and how long they will last. We will endeavour to let you know before we store a cookie on your computer.

Third party cookies

When we use a supplier they may also set cookies. We use Google Analytics to help us accurately estimate the number of visitors to our websites and volumes of usage. Google Analytics sets cookies. More information is available on the Google Code website.

Table showing cookies used by Google Analytics


Typical content



Determines the number of unique visitors to the site 2 years


This works with _utmc to calculate the average length of time you spend on our site 30 minutes


This works with _utmb to calculate when you close your browser When you close your browser


This provides information about how you reached the site (eg from another website or a search engine) 6 months